What we do

Dicarina stands out as a leading distributor in Panama, offering a wide range of logistics services and cutting-edge solutions. With operations in distribution, cold chain, logistics and marketing, our presence extends throughout the country, supporting more than 9000 clients. Discover how our innovation, commitment and service excellence have positioned us as an essential pillar in the fast-moving consumer goods industry.

Dicarina is a distributor that offers a comprehensive logistical service, which includes purchasing, storage, and distribution. We have outstanding replenishment (S&OP) and inventory management processes, both nationally and internationally. Our logistic network consists of three distribution centers across the country, with more than 37,000 m2 of storage space and 240 own transportation units for merchandise.

With a daily processing capacity of approximately 55 reception containers, 84,000 shipping boxes, and 150 delivery routes, we are capable of serving around 9,000 customers. Our portfolio includes more than 2,000 leading references in their respective mass consumption segments. All our operations are managed with cutting-edge technology, such as ERP, TMS, WMS, and BI, using various operational performance indicators.

We offer our clients nationwide coverage for the storage and distribution of products requiring temperature control. We have quality controls and standardized processes that meet all the requirements demanded by our suppliers and customers.

Responding to market needs, Dicarina has expanded its offerings to provide logistics operator services. We offer high-quality storage, packaging, and transportation services at highly competitive rates.

We operate in a 12,850 m2 warehouse with the capacity to store 12,000 pallets, using two shifts and managed by a Warehouse Management System (WMS). Our highly trained staff performs shrink-wrapping with a capacity of over 600,000 units per month. We also offer labeling services, repackaging, and custom label printing.

Additionally, we have nationwide coverage with our own and outsourced transportation. All deliveries are monitored via GPS and are centrally managed in three shifts over six days a week.

Our highly trained brand team is responsible for maintaining the relationship with our suppliers and, through information analysis and market knowledge, provides advice and coordinates the implementation of commercial strategies. Our main goal is to achieve sales and performance targets for our brands.

With our extensive experience in multiple categories of the mass consumption market, we guarantee the success of the brands that are part of the Dicarina family.

At Dicarina Foodservice, we are committed to offering specialized service for the gastronomic sector and related businesses. For over a decade, our vision has been to provide innovative solutions that meet the changing needs of the culinary industry. We believe in building lasting commercial partnerships with our clients and suppliers, as their success is ours. We work with globally recognized brands, ensuring that the quality of our offering meets the highest standards.

Our team of experts in commercial and technical areas is dedicated to providing exceptional service to our partners. We understand the importance of training and development, which is why we have a top-level culinary center for product training and tasting, led by our corporate chef. Our nationwide distribution network ensures timely and reliable service for the delivery of products in both cold chain and normal conditions to all our clients.

At Dicarina, we take pride in our commitment to strengthen and develop the portfolio of our brands at every point of sale nationwide. We are the largest sales force in the Panamanian market, with coverage across the country.

Our focus at Dicarina is centered on the development of various sales channels to achieve greater reach and precision. The channels we prioritize are: UTT (Supermarket Chains), DTT (Traditional or Retail), Pharmacy, and Specialized (Institutional). For each of these channels, we adjust our strategy and approach specifically to meet the unique needs of our customers. This personalized approach has allowed us to establish strong relationships with our clients, as they see us as partners in pursuing a common goal.

We are committed to providing excellent service and collaboration to our clients, and we are proud to be considered strategic partners in their success.

At Dicarina, our focus is on strategically positioning our products at sales points, ensuring an execution of excellence. We support this strategy with a solid structure nationwide, comprised of over 500 dedicated collaborators committed to providing high-quality services.

Through the innovation of our brands, we provide added value to the market. This includes ensuring availability, pricing, promotion, and assortment, along with constant product rotation. These elements ensure effective communication with our consumers.

Customer service